How will the provider be notified that they have a message from a patient?

  • MU-EP-Stage 2-Objectives

The provider will receive a notification icon on their home screen that there is a message from a patient. Selecting the icon will launch the provider into the message screen to address the patient's message. If there is more than one message, the provider will be taken to the account list screen. In this screen, visits with messages attached to them will appear. The visits in bold will indicate there are new messages on this visit. Visits with messages will remain on the account list until deleted by the provider.